IT Officer

Career
IT Officer
Full-Time
Salary Range: Handsome Salary Packages

Job Description

An IT Officer is responsible for managing, maintaining, and improving the institution’s information technology infrastructure. The role includes ensuring reliable operation of hardware, software, networks, and user support, as well as assisting in implementing IT policies and best practices. The IT Officer will collaborate with stakeholders across departments to ensure that technology effectively supports institutional goals.

Responsibilities:

Install, configure, and maintain IT hardware (servers, desktops/laptops, printers, peripherals) and software.
Manage network infrastructure (LAN/WAN, wireless networks, firewalls, routers, switches), ensuring reliability, security, and performance.
Monitor system performance; troubleshoot and resolve issues related to operating systems, network connectivity, and software applications.
Provide technical support to faculty, staff, and students; respond to help-desk requests, diagnose problems, escalate as needed.
Maintain backups and disaster recovery mechanisms; ensure data integrity and security.
Enforce IT security policies, including user authentication, access control, patching, anti-virus protection, and vulnerability management.
Document IT systems, configurations, procedures, and support workflows.
Assist in procurement, inventory management, and lifecycle management of IT assets.
Work with vendors and service providers to ensure maintenance, licensing, and support agreements are current.
Stay current with technological trends; propose upgrades, improvements, or new solutions to enhance service delivery.
Conduct periodic audits of IT infrastructure for compliance, performance, and security.

Qualifications::

Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or related field.
2-3 years of relevant hands-on experience in IT support / infrastructure / network administration.
Strong knowledge of network protocols, operating systems (Windows, Linux), system administration.
Good troubleshooting skills; ability to diagnose hardware, software, and network issues.
Familiarity with security best practices: firewalls, antivirus, updates/patches, backup & recovery.
Good communication skills (verbal and written); ability to assist non-technical users.

Benefits that we will cover

Competitive salary and performance-based bonuses.
Comprehensive benefits package including health, dental, and retirement plans.
Professional development opportunities, including access to workshops and conferences.
Collaborative and innovative work environment.
Opportunity to work with cutting-edge technologies and contribute to impactful projects.
Flexible work hours.

We Are A Institute Of Excellence!

Commitment to Excellence
At Laeeque Rafiq Institute of Health Sciences, we believe in nurturing knowledge, skills, and compassion to produce healthcare professionals of the highest caliber. With strong academic foundations, modern infrastructure, expert faculty, and affiliation with leading universities and councils, we ensure that our students are equipped to meet international standards of healthcare education and practice.

Our commitment is not only to academic excellence but also to serving humanity with integrity, innovation, and dedication. Laeeque Rafiq Institute of Health Sciences – Advancing Knowledge, Serving Humanity.

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